FAQs
Benefits of our therapeutic teddy bears
To heat your teddy bear, place it in the microwave for 30 seconds, without its removable cover. Your child’s pain should subside after a few minutes only. You can leave the teddy bear on your child for as long as you like, as the bear’s heat decreases over time.
To heat your teddy bear, place it in the microwave for 30 seconds, without its removable cover. Your child’s pain should subside after a few minutes only. You can leave the teddy bear on your child for as long as you like, as the bear’s heat decreases over time.
Heated or cooled, our therapeutic teddy bears release humidity that helps soothe aches and pains. This humidity has an anti-inflammatory effect that promotes relaxation, which helps relieve pain.
Heated or cooled, our therapeutic teddy bears release humidity that helps soothe aches and pains. This humidity has an anti-inflammatory effect that promotes relaxation, which helps relieve pain.
Our therapeutic teddy bear helps relax the muscles in the abdomen, which soothes stomach pains in most children and adults.
If your little one has colic or stomach pains, we recommend that you put the therapeutic teddy bear on their lower back and press their tummy against yours.
Warning! Despite the fact that our therapeutic teddy bears have numerous and marvellous virtues that allow them to relieve colic or soothe your child, they are not efficient if your child has an underlying medical condition, such as gastric reflux, a food intolerance or an allergy.
If your child does not seem relieved, we urge you to seek medical advice. And remember… A baby, even when appeased, doesn’t necessarily sleep through the night!
Our therapeutic teddy bear helps relax the muscles in the abdomen, which soothes stomach pains in most children and adults.
If your little one has colic or stomach pains, we recommend that you put the therapeutic teddy bear on their lower back and press their tummy against yours.
Warning! Despite the fact that our therapeutic teddy bears have numerous and marvellous virtues that allow them to relieve colic or soothe your child, they are not efficient if your child has an underlying medical condition, such as gastric reflux, a food intolerance or an allergy.
If your child does not seem relieved, we urge you to seek medical advice. And remember… A baby, even when appeased, doesn’t necessarily sleep through the night!
In our teddy’s tummy, there’s a patented (top secret!) mix of a variety of organic cereals with anti-inflammatory properties. When warmed or cooled, the cereals release a humid heat that soothes aches and pains.
In our teddy’s tummy, there’s a patented (top secret!) mix of a variety of organic cereals with anti-inflammatory properties. When warmed or cooled, the cereals release a humid heat that soothes aches and pains.
Yes! There is no danger. Our mix of organic cereal grains remains a secret! But we can assure you that one would have to open and eat the contents of the therapeutic teddy bear to have an allergic reaction. Many of our user customers are celiac and use the Beke-Bobo bear without any problems.
Yes! There is no danger. Our mix of organic cereal grains remains a secret! But we can assure you that one would have to open and eat the contents of the therapeutic teddy bear to have an allergic reaction. Many of our user customers are celiac and use the Beke-Bobo bear without any problems.
Our cereal mix does not contain wheat, buckwheat, flax, spelt, kamut, rye or sesame. And, since the cereals are sealed inside the therapeutic teddy, your child should not react to the bear. Of course, if your child has an allergic reaction, stop using the Beke-Bobo bear immediately!
Our cereal mix does not contain wheat, buckwheat, flax, spelt, kamut, rye or sesame. And, since the cereals are sealed inside the therapeutic teddy, your child should not react to the bear. Of course, if your child has an allergic reaction, stop using the Beke-Bobo bear immediately!
Choosing your therapeutic teddy bear
If you follow the instructions, our therapeutic teddy bear can be used from birth.
If you follow the instructions, our therapeutic teddy bear can be used from birth.
Our therapeutic teddy bears for little ones
Our small therapeutic teddy bear measures some 18 cm high by 13 cm wide. It’s best suited for little ones from birth, but is adored by both young and old, thanks to its small size that makes it easy to apply on most painful areas.
Our therapeutic bear for children aged 6 and up
Perfect for children aged 6 years old and over (or as soon as your child weighs more than 25 kg or 55 lbs), the therapeutic teddy bear for 6 and up is bigger than its version for little ones, and three times heavier. It measures 26 cm × 17 cm and weighs 1 kg.
Our therapeutic teddy bears for little ones
Our small therapeutic teddy bear measures some 18 cm high by 13 cm wide. It’s best suited for little ones from birth, but is adored by both young and old, thanks to its small size that makes it easy to apply on most painful areas.
Our therapeutic bear for children aged 6 and up
Perfect for children aged 6 years old and over (or as soon as your child weighs more than 25 kg or 55 lbs), the therapeutic teddy bear for 6 and up is bigger than its version for little ones, and three times heavier. It measures 26 cm × 17 cm and weighs 1 kg.
Using the therapeutic bear
To heat your teddy bear, place it in the microwave for 30 seconds, without its removable cover. Your child’s pain should subside after a few minutes only. You can leave the teddy bear on your child for as long as you like, as the bear’s heat decreases over time.
To heat your teddy bear, place it in the microwave for 30 seconds, without its removable cover. Your child’s pain should subside after a few minutes only. You can leave the teddy bear on your child for as long as you like, as the bear’s heat decreases over time.
Yes, it is possible to heat the therapeutic teddy bear without a microwave! The instructions for heating it in the oven can be found on the leaflet inside your Beke-Bobo bear’s box.
Turn on the oven to 220 C (450 F) and wait about 4 minutes for the oven to reach the desired temperature. THEN SWITCH OFF THE OVEN. Place the cereal pouch directly on the rack and wait 4 minutes without turning the oven back on. Remove the therapeutic teddy bear from the oven and insert the cereal pouch back into its cover.
Be sure to check the therapeutic teddy bear’s temperature on your forearm BEFORE applying it on your child.
Yes, it is possible to heat the therapeutic teddy bear without a microwave! The instructions for heating it in the oven can be found on the leaflet inside your Beke-Bobo bear’s box.
Turn on the oven to 220 C (450 F) and wait about 4 minutes for the oven to reach the desired temperature. THEN SWITCH OFF THE OVEN. Place the cereal pouch directly on the rack and wait 4 minutes without turning the oven back on. Remove the therapeutic teddy bear from the oven and insert the cereal pouch back into its cover.
Be sure to check the therapeutic teddy bear’s temperature on your forearm BEFORE applying it on your child.
We recommend that you remove the teddy bear’s cover before heating it for several reasons:
- By removing its cover, the cereal grains will have a little more room to spread inside the pouch and will warm up more evenly.
- If your child has placed a foreign object inside the cover, removing it will avoid any problems as you heat the bear.
- As you place the cereal pouch back in its cover, you can check its temperature before placing the teddy bear on your child.
We recommend that you remove the teddy bear’s cover before heating it for several reasons:
- By removing its cover, the cereal grains will have a little more room to spread inside the pouch and will warm up more evenly.
- If your child has placed a foreign object inside the cover, removing it will avoid any problems as you heat the bear.
- As you place the cereal pouch back in its cover, you can check its temperature before placing the teddy bear on your child.
Our insurance company recommends heating it up a maximum of 6 times per day. Above this, it is preferable to have 2 therapeutic teddy bears.
Once it’s been warmed, we also recommend that you wait at least 40 minutes before heating it up again.
If your child isn’t relieved after 6 applications of the therapeutic teddy bear within 24 hours, we strongly advise you to see a doctor.
Our insurance company recommends heating it up a maximum of 6 times per day. Above this, it is preferable to have 2 therapeutic teddy bears.
Once it’s been warmed, we also recommend that you wait at least 40 minutes before heating it up again.
If your child isn’t relieved after 6 applications of the therapeutic teddy bear within 24 hours, we strongly advise you to see a doctor.
Yes! You can place the teddy bear directly on the skin, or on top of clothing. Note that our therapeutic teddy is most effective when applied directly to the skin—but be careful! Make sure to always check the temperature on your wrist before putting the cover back on the teddy bear and applying it to the painful area.
You may notice that your child’s skin has become red where the therapeutic teddy bear was applied. Don’t panic! This is neither a burn nor a cause for concern, it is simply what we call “the bath effect”. This is what happens when the skin comes in contact with humidity and a temperature that is higher than that of the body.
If the redness bothers you, you can place the therapeutic teddy bear on top of your child’s clothing, but make sure that the teddy bear is not touching snaps or other metallic elements, since these could become hot when in contact with the warmed bear.
Yes! You can place the teddy bear directly on the skin, or on top of clothing. Note that our therapeutic teddy is most effective when applied directly to the skin—but be careful! Make sure to always check the temperature on your wrist before putting the cover back on the teddy bear and applying it to the painful area.
You may notice that your child’s skin has become red where the therapeutic teddy bear was applied. Don’t panic! This is neither a burn nor a cause for concern, it is simply what we call “the bath effect”. This is what happens when the skin comes in contact with humidity and a temperature that is higher than that of the body.
If the redness bothers you, you can place the therapeutic teddy bear on top of your child’s clothing, but make sure that the teddy bear is not touching snaps or other metallic elements, since these could become hot when in contact with the warmed bear.
Yes, you can put essential oils on the therapeutic teddy bear’s removable cover, which does not go in the microwave.
Warning: make sure not to put essential oils directly on the cereal pouch, since the oils will affect the cereal mix’s balance and could burn in the microwave.
Remember that little ones tend to put things in their mouths… Your therapeutic teddy bear is no exception, so make sure to use only safe essential oils.
Yes, you can put essential oils on the therapeutic teddy bear’s removable cover, which does not go in the microwave.
Warning: make sure not to put essential oils directly on the cereal pouch, since the oils will affect the cereal mix’s balance and could burn in the microwave.
Remember that little ones tend to put things in their mouths… Your therapeutic teddy bear is no exception, so make sure to use only safe essential oils.
In Canada, all companies who manufacture objects containing small parts are required to include a notice that states that the object cannot be used on a child under 3 years of age without an adult’s constant supervision.
This preventive measure is meant to protect children from the risk of suffocation. In the case of Beke-Bobo bears, since the cereals that are inside the therapeutic teddy bear are small, we have to include such a notice.
Our therapeutic teddy bear is safe for young children if you respect the recommended heating time in the microwave and test the heat of the teddy bear on your forearm before placing it on your child.
In Canada, all companies who manufacture objects containing small parts are required to include a notice that states that the object cannot be used on a child under 3 years of age without an adult’s constant supervision.
This preventive measure is meant to protect children from the risk of suffocation. In the case of Beke-Bobo bears, since the cereals that are inside the therapeutic teddy bear are small, we have to include such a notice.
Our therapeutic teddy bear is safe for young children if you respect the recommended heating time in the microwave and test the heat of the teddy bear on your forearm before placing it on your child.
Caring for your therapeutic bear
To wash your therapeutic teddy, first remove the cereal pouch that’s located inside the bear. Place the removable cover inside the washing machine. The cereal pouch cannot be washed, but the cover can go in the washer and dryer.
If your teddy bear has picked up the smell of the freezer, you can put a few drops of vanilla extract in 2 ounces of water inside a small glass and place it next to the bear in the microwave. Heat them together for 15 seconds… You should notice a difference!
To wash your therapeutic teddy, first remove the cereal pouch that’s located inside the bear. Place the removable cover inside the washing machine. The cereal pouch cannot be washed, but the cover can go in the washer and dryer.
If your teddy bear has picked up the smell of the freezer, you can put a few drops of vanilla extract in 2 ounces of water inside a small glass and place it next to the bear in the microwave. Heat them together for 15 seconds… You should notice a difference!
This usually happens when the cereals have been wet. Unfortunately, if that’s the case, you’ll have to throw out your cereal pouch. Our cereal pouches cannot be washed—only the teddy bear’s removable cover goes in the machine. Good news is you can get a new cereal pouch right here.
This usually happens when the cereals have been wet. Unfortunately, if that’s the case, you’ll have to throw out your cereal pouch. Our cereal pouches cannot be washed—only the teddy bear’s removable cover goes in the machine. Good news is you can get a new cereal pouch right here.
Purchasing a therapeutic teddy
It’s possible that the email we sent you was considered spam by your email solution. If that’s not the case, don’t hesitate to contact us.
It’s possible that the email we sent you was considered spam by your email solution. If that’s not the case, don’t hesitate to contact us.
Our therapeutic teddy bears are available in some 300 shops for kids. Some of these are listed on our website, but you can also email our European distributor in order to learn which store is nearest you. Vous pouvez trouver nos oursons thérapeutiques dans plus de 300 boutiques pour enfants.
Our therapeutic teddy bears are available in some 300 shops for kids. Some of these are listed on our website, but you can also email our European distributor in order to learn which store is nearest you. Vous pouvez trouver nos oursons thérapeutiques dans plus de 300 boutiques pour enfants.
Can I place an order on the Beke-Bobo website without creating an account?
If you’ve placed an order on our website as a guest, no account has been created with your personal information. If you wish to create an account, you must select the box “create an account” as you check out, so that your personal data can be saved for future orders.
An account is not required in order to make a purchase on our website. We’ll receive your order anyways!
Can I place an order on the Beke-Bobo website without creating an account?
If you’ve placed an order on our website as a guest, no account has been created with your personal information. If you wish to create an account, you must select the box “create an account” as you check out, so that your personal data can be saved for future orders.
An account is not required in order to make a purchase on our website. We’ll receive your order anyways!
If you’ve placed an order on our website as a guest, no account has been created with your personal information. If you wish to create an account, you must select the box “create an account” as you check out, so that your personal data can be saved for future orders.
An account is not required in order to make a purchase on our website. We’ll receive your order anyways!
If you’ve placed an order on our website as a guest, no account has been created with your personal information. If you wish to create an account, you must select the box “create an account” as you check out, so that your personal data can be saved for future orders.
An account is not required in order to make a purchase on our website. We’ll receive your order anyways!
Click forgot password and change your password to reactivate it.
Click forgot password and change your password to reactivate it.
Unfortunately, it’s impossible to place an order on our website and get it shipped to another country than that of the person who is making the purchase. In order to offer you the best shipping price possible on a daily basis, our margins do not allow us to absorb the extra costs that would be linked to such a shipment.
If you still wish to place your order and pay the full international shipping price, don’t hesitate to contact us, we’ll be delighted to send you a quote according to your destination.
Unfortunately, it’s impossible to place an order on our website and get it shipped to another country than that of the person who is making the purchase. In order to offer you the best shipping price possible on a daily basis, our margins do not allow us to absorb the extra costs that would be linked to such a shipment.
If you still wish to place your order and pay the full international shipping price, don’t hesitate to contact us, we’ll be delighted to send you a quote according to your destination.
For orders shipped to Europe with tracking, parcels usually arrive in 3 business days.
If your package has not arrived within 3 business days, please email us at web@bekebobo.com. If your parcel has been lost, we can issue a reclamation to the carrier for you.
Don't hesitate to take a look at our Shipping Policy for more info.
For orders shipped to Europe with tracking, parcels usually arrive in 3 business days.
If your package has not arrived within 3 business days, please email us at web@bekebobo.com. If your parcel has been lost, we can issue a reclamation to the carrier for you.
Don't hesitate to take a look at our Shipping Policy for more info.
Read the Usage instructions
Learn how to use our therapy bears with our instructions.
